Services

Setting the Standard in Pharmacy Services

  • 24-Hour Pharmacy Coverage
  • Highly Trained Pharmacists and Nurses on staff
  • Pre-Discharge Coordination for Hospitalized Patients
  • Continuum of care to decrease hospital readmissions
  • Educational Seminars
  • Complete Billing Services
  • Pharmacokinetic Dosing
  • Innovative technology solutions

We are committed to the specialized pharmaceutical services for patients who choose to remain or return to their place of residence for the start or remainder of their medication. Our quality team of pharmacists, nurses, and staff, take pride in providing personalized care targeted at meeting individualized needs. Through a variety of innovative service delivery alternatives, we are able to promote and preserve patient independence.

Our goal is to provide you with the best service — 24 hours a day 7 days a week — in the most professional and cost-efficient manner. Please review our list of services and feel free to contact us to discuss needs that are unique to you.

 

Account Management & Billing

Every client receives personalized service from a dedicated and experienced Account Manager. Account Managers work closely with your facility business staff to ensure accurate billing. Your Account Manager is also available to assist families with pharmacy billing concerns.

 

Order Processing

We utilize a specialized dispensing system that ensures accuracy, prompt processing of prescription and OTC orders, and compliance for medication administration. Every order is processed and screened for drug interactions, allergies, and accuracy by our experienced team of pharmacists and technicians. When an equivalent generic medication is available, it is always our first choice for your facility or loved one.

 

Infusion Therapy

We provide Infusion therapy to reduce the potential of hospital readmissions,allowing your resident or loved one to remain in their current environment.

 

Clinical Services

Our Clinical Department provides a precise assessment of your medical profile to help manage cost, aid in drug selection, and reduce negative side effects.

 

Education and Training Services

We believe education and training are key components to high quality of service and continuum of care. We provide IV therapy education and training related to ordering medication and administration. Our staff assists in development of policies and procedures. We also assist the facility with compliance related to survey and state and federal laws, rules, and regulations. 

 

Around-the-Clock-Service

Should any emergency arise after normal business hours, the pharmacy staff is on call 24 hours a day, 7 days a week. Emergencies will be addressed by our pharmacists who are knowledgeable about your facility and familiar with your residents.

 

Delivery Service

Routine medication deliveries are scheduled to each facility. Delivery arrival times are monitored to meet the needs of your facility. When emergency situations occur all medication orders are quickly processed and delivered as soon as possible.

 

Medication Carts

Medication carts are provided to allow safe and secure storage and administration of medications.

 

Reporting

We provide a variety of reports, including but not limited to, clinical, management and financial.Upon request, we also provide medication administration records (MAR)

and treatment administration records.

 

Emergency Medications

We supply emergency drug kits to avoid a delay in resident care.  Pharmacists are available for emergencies 24/7 and deliveries are made promptly at no additional cost.

 

Specialized Packaging

Unit dose packaging (also known as blister packaging or bingo cards) is used to reduce medication errors, track administration and improve overall medication management and care quality.